Terms & Conditions

Welcome to Satvikease. By accessing our website or booking our services, you agree to the following terms and conditions. These are designed to protect both you and us.

1. General Use

• All content on this site is for informational purposes only.

• Satvikease reserves the right to modify, suspend, or discontinue any part of the website or services without prior notice.

2. Bookings & Payments

• All bookings made through Satvikease are treated as tentative reservations until availability is verified.

• Prices displayed on the website are indicative and may vary based on supplier changes, seasonality, currency fluctuations or government taxes.

• Final confirmation, including updated cost and inclusions, will be shared with the customer before payment is requested.

• Payment timelines will be communicated upon final confirmation. Failure to pay within the specified period may result in cancellation.

• Full payment must be made only after final confirmation and before travel documents are issued.

3. Cancellations & Refunds

• Cancellation policies vary by package and supplier (airlines, hotels, etc.).

• Refunds, if applicable, will be processed according to supplier rules and may be subject to deduction of applicable taxes, charges, and penalties.

• Satvikease service fees, if applicable, are non‑refundable.

• Satvikease is not responsible for delays in refunds caused by third‑party providers.

4. Travel Documents & Customer Responsibility

• Customers must ensure they have valid passports, visas, insurance, and other required documents.

• Satvikease is not liable for denied boarding, visa rejections, or missed flights due to incomplete documentation.

5. Limitation of Liability

• Satvikease acts only as an intermediary between travelers and service providers.

• Responsibility for services lies with the actual providers (airlines, hotels, transport companies).

• Satvikease shall not be liable for indirect, incidental, or consequential damages, including loss of enjoyment, missed opportunities, or emotional distress.

• Our liability is strictly limited to the amount paid to Satvikease for the booking.

6. Force Majeure

• Satvikease shall not be held liable for events beyond our control, including natural disasters, political unrest, strikes, pandemics, or government restrictions.

• In such events, Satvikease will make reasonable efforts to reschedule or provide alternatives, but no refunds or compensation are guaranteed.

9. Privacy & Data

• Personal information collected is handled in accordance with our [Privacy Policy].

• We do not sell or misuse customer data.

10. Governing Law & Disputes

• These terms are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana.

11. Changes to Terms

• Satvikease reserves the right to update these Terms & Conditions at any time.

• Continued use of the website after changes indicates acceptance of the revised terms.

For questions regarding these Terms & Conditions, please contact:

Email: info@satvikease.com

Phone: +91 87962 56053

Address: Faridabad, Haryana – INDIA